Frequently Asked Questions (FAQ)

1. What sizes do you offer?

  • For men’s T-shirts, we offer Medium and Large in Blue and Black.
  • Women’s apparel is One Size Fits All and includes Bodysuits, Two-Piece Sets with Leggings, and Two-Piece Sets with Shorts in Blue, Black, Pink, and Grey.

2. Where are WillFitt products made?

  • Our garments are handmade in Colombia, ensuring high-quality craftsmanship and durability.

3. How can I track my order?

  • Once your order is shipped, you will receive a tracking number via email to monitor your package's progress.

4. Do you ship internationally?

  • Yes, we offer international shipping to selected countries. Shipping rates and delivery times will be calculated at checkout.

5. How long does shipping take?

  • UK Standard Shipping: 3-5 business days.
  • UK Express Shipping: 1-2 business days.
  • International Shipping: Delivery times vary based on destination.

6. Can I return or exchange my order?

  • Yes, we accept returns and exchanges within 14 days of delivery. Items must be unworn, unwashed, and in original condition. Contact us at willfit.co@gmail.com to initiate a return.

7. What payment methods do you accept?

  • We accept major credit/debit cards and online payment methods. If you need help with payment options, contact our support team.

8. How do I contact customer support?

  • You can reach us via:
    • Instagram: @willfit.co
    • WhatsApp (Europe): +44 7938 567159
    • WhatsApp (Americas): +57 312 304 2756
    • Email: willfit.co@gmail.com

9. Are your products sustainable?

  • Yes, we focus on sustainable production while maintaining high-performance and durable apparel.